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Manual for Measuring ICT Access and Use by Households and Individuals, 2014

This Manual has been prepared to support countries in the production of high quality and internationally comparable data on ICT access and use by households and individuals, which is key to monitoring the progress towards becoming information societies. The manual focuses on the Partnership on Measuring ICT for Development's core list of indicators on access to, and use of, ICT by households and individuals. It can be used as basic reference material when preparing, designing and implementing ICT household surveys and also serves as the basis for ITU's training course on ICT household statistics. This edition of the Manual is based on the 2009 edition. It has been updated substantially, taking into account comments received from members of the ITU Expert Group on ICT Household Indicators (EGH). The Manual was launched at the 11th World Telecommunication/ICT Indicators Symposium (WTIS).

Download the ITU Manual in Arabic, Chinese, English, French, Russian and Spanish (pdf format).