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Episode #1: Using digital financial services to curb the threat of the pandemic


As a result of the COVID-19 crisis, countries in Africa and Asia are implementing measures to promote use of digital financial services instead of physical cash to control the spread of pandemic. In these countries, digital finance is being used as a lever to influence social distancing and payment transactions during this health crisis. Telecommunications availability, digital payments and finte​ch are key to getting money quickly and efficiently to those who need it during the times of the pandemic. Many governments will rely on safety net payments as the first financial line of defence and digital mechanisms will play a critical role in enabling these payments to help mitigating the crisis for the poor. Digital channels also can get funds quickly not just to victims but also to those helping to mitigate a crisis.This webinar features key experts discussing the measures that have been implemented to encourage use of digital finance. 

Participation is open to ITU Member States, Sector Members, Associates and Academic Institutions and to any individual from a country that is a member of ITU who wishes to contribute to the work. This includes individuals who are also members of international, regional and national organizations.

Contact: ​


Bilel Jamoussi
Chief of Study Groups

Syed Sohail Javaad​
Director Payment Systems
State Bank of Pakistan​

 Stephen Mwaura
Fintech Institute

Settor Amediku
Head Payments Systems Dept.
Bank of Ghana

Driss Choukri
FMI Senior Expert
Central Bank of Morocco

Dorothee Delort
Financial Sector Specialist

World Bank

Arif Khan
Chief Digital Officer 
 National Payments Corporation of India (NPCI)

Camilo Tellez
Head, Digital Payments Innovation and Research Hub,
Better Than Cash Alliance