Committed to connecting the world

Publications on human and institutional capacity building and digital inclusion

Toolkit for safe listening devices and systems
2019  

Available inpaper   electronic file
 
Digital Skills Toolkit
2018  

This toolkit provides stakeholders with guidance on developing a digital skills strategy. It is intended for policymakers, along with partners in the private sector, non-governmental organizations, and academia. Its overarching aim is to facilitate the development of a comprehensive digital skills strategy at country level.

Readers will find practical information, examples, and step-by-step guides which they can use to develop their national digital skills strategy as well as policies and programmes to address specific priorities. Chapters 3-8 include tools that policymakers and stakeholders can use in developing ideas specifically for their country or context. An editable Word version of these tools is attached to the PDF version of this Toolkit which can be accessed by clicking on the paperclip attachment icon in the left navigation bar.

Available inpaper   electronic file
 
Capacity building in a Changing ICT Environment
2018  

This annually released publication puts together scholarly articles with a focus on the human and institutional aspects of capacity building in the telecommunications/ICT sector. It covers a wide range of ICT topics that may affect people and their skills development. As the second issue in the series, the 2018 edition features contributions in an analytical, critical and conceptual approach from international experts on the subject of skills development in a digital era, with articles contributing to the ongoing discussions on how emerging technologies are transforming job markets, determining new skills sets requirements and driving the digital economy requirements for re-skilling.
Available inpaper   electronic file
Other editions:   Edition 2017  
 
Model ICT accessibility policy report
2014  

Available inelectronic file
 
Making Television Accessible
2011  

Available inelectronic file
 
Making mobile phones and services accessible for persons with disabilities
2012  

Available inelectronic file
 
Digital Skills Insights
2019  New!  

Providing new insights and enhancing knowledge among the ITU stakeholder community in the growing field of learning and skills development in the digital era, this third issue (previously called "Capacity Building in a Changing ICT Environment") features eight articles from international experts in this field, which take a critical and analytical approach towards the subject of capacity and skills development.
Available inpaper   electronic file