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SDG

Publications on human and institutional capacity building and digital inclusion

Digital Skills Assessment Guidebook
2020  New!  

ITU's Digital Skills Assessment Guidebook has been designed to serve as a comprehensive, practical step-by-step tool for national digital skills assessments. The guidebook can be used to determine the existing supply of a digitally skilled cohort at a national level, to assess skills demand from industry and other sectors, to identify skills gaps, and to develop policies to address future digital skills requirements. It is designed for use by policy-makers and other stakeholders, such as partners in the private sector, non-governmental organizations, and academia.
Available inpaper   electronic file
 
Toolkit for safe listening devices and systems
2019  

Available inpaper   electronic file
 
Digital Skills Insights

Related links
2020  New!  

The 2020 issue of Digital Skills Insights features eight articles discussing different aspects of capacity development and skills requirements in the digital era. These include the types of skills needed in the digital economy and future labour market, new jobs and associated skills requirements, specific digital technologies and their impact on skills development, new skills required to manage data and information generated online, as well as a set of articles that explore the topic of gender and digital skills.
Available inpaper   electronic file
Other editions:   2019  
 
Digital Skills Toolkit
2018  

This toolkit provides stakeholders with guidance on developing a digital skills strategy. It is intended for policymakers, along with partners in the private sector, non-governmental organizations, and academia. Its overarching aim is to facilitate the development of a comprehensive digital skills strategy at country level.

Readers will find practical information, examples, and step-by-step guides which they can use to develop their national digital skills strategy as well as policies and programmes to address specific priorities. Chapters 3-8 include tools that policymakers and stakeholders can use in developing ideas specifically for their country or context. An editable Word version of these tools is attached to the PDF version of this Toolkit which can be accessed by clicking on the paperclip attachment icon in the left navigation bar.

Available inpaper   electronic file
 
Capacity building in a Changing ICT Environment
2018  

This annually released publication puts together scholarly articles with a focus on the human and institutional aspects of capacity building in the telecommunications/ICT sector. It covers a wide range of ICT topics that may affect people and their skills development. As the second issue in the series, the 2018 edition features contributions in an analytical, critical and conceptual approach from international experts on the subject of skills development in a digital era, with articles contributing to the ongoing discussions on how emerging technologies are transforming job markets, determining new skills sets requirements and driving the digital economy requirements for re-skilling.
Available inpaper   electronic file
Other editions:   Edition 2017  
 
Model ICT accessibility policy report
2014  

Available inelectronic file
 
Making Television Accessible
2011  

Available inelectronic file
 
Making mobile phones and services accessible for persons with disabilities
2012  

Available inelectronic file